I cannot believe how rude the employees are that work here, I took out money out of the ATM paying THEIR FEE and politely asked if they could quickly make change for me. The kind bank worker agreed (very nice young gentleman) and then what I assume was his manager told him to stop and refused that the worker made change because I am not an account holder - however I paid their fee for the ATM and did not give me suitable change. I walked out hearing him speak rudely to the employee and make bad comments. I have never been treated so poor or gotten such a disgusting attitude anywhere. I will never open an account or credit card with this company. After all, I did pay the ATM fee can't I at LEAST get change?
5
Jun 20, 2019
Margaret Barnes
This branch has always been gracious and efficient.
Also, attractive inside and convenient to Southbury shopping.
I cannot believe how rude the employees are that work here, I took out money out of the ATM paying THEIR FEE and politely asked if they could quickly make change for me. The kind bank worker agreed (very nice young gentleman) and then what I assume was his manager told him to stop and refused that the worker made change because I am not an account holder - however I paid their fee for the ATM and did not give me suitable change. I walked out hearing him speak rudely to the employee and make bad comments. I have never been treated so poor or gotten such a disgusting attitude anywhere. I will never open an account or credit card with this company. After all, I did pay the ATM fee can't I at LEAST get change?