Selection ok...customer service needs much improvement. Compared to where I usually go where they're always friendly helpful and plenty of people on the floor willing and able to help you. My experience here was like they couldn't be bothered. Guy behind the service desk couldn't wait to get back to his desk and barely answered my questions. Girl who checked me out had a grumpy attitude. Too bad the store has a large enough selection but I'll go back to my usual store, Madison Wine Exchange, where they actually seem like they want my business.
Selection ok...customer service needs much improvement. Compared to where I usually go where they're always friendly helpful and plenty of people on the floor willing and able to help you. My experience here was like they couldn't be bothered. Guy behind the service desk couldn't wait to get back to his desk and barely answered my questions. Girl who checked me out had a grumpy attitude. Too bad the store has a large enough selection but I'll go back to my usual store, Madison Wine Exchange, where they actually seem like they want my business.