Incredibly disappointed, angry, and sick. Called to verify appointment for the following day, the office called back hours later to inform me after waiting for over a month, my appointment would have to be rescheduled due to lacking medical records. I signed releases and moreover, verified the appointment, but it is 'the patient's responsibility' to obtain the records I wasn't aware they did not recieve. I've been ill for over two months and apparently will remain so until I find another doctor to take me, I will not reschedule within an office with such a lack of communication and caring for the patient.
Incredibly disappointed, angry, and sick. Called to verify appointment for the following day, the office called back hours later to inform me after waiting for over a month, my appointment would have to be rescheduled due to lacking medical records. I signed releases and moreover, verified the appointment, but it is 'the patient's responsibility' to obtain the records I wasn't aware they did not recieve. I've been ill for over two months and apparently will remain so until I find another doctor to take me, I will not reschedule within an office with such a lack of communication and caring for the patient.