We went to Mountain Cafe for breakfast and was very disappointed in the way they handle problems. I had ordered a special of steak and eggs and the waiter took our order and never asked us how we would like the steak or eggs cooked. It also had a citrus pesto sauce. I had to go find the waiter to tell him we wanted our steak rear and eggs over easy. The food came and the eggs were well done and the food was covered in this citrus pesto sauce. I called the waiter over and told him that there was way to much sauce on the eggs and steak and the eggs were well done. He then choose to ignore us for about 20 minutes. Later got the manager and he was also of little help. he said he took it off the bill but never offered to fix or get us something else. We still had not eaten. I feel a manager and waiter should want to help there customers especially if the Chief and waiter got the order totally wrong. We would not go back to this restaurant again.
All USA
We went to Mountain Cafe for breakfast and was very disappointed in the way they handle problems. I had ordered a special of steak and eggs and the waiter took our order and never asked us how we would like the steak or eggs cooked. It also had a citrus pesto sauce. I had to go find the waiter to tell him we wanted our steak rear and eggs over easy. The food came and the eggs were well done and the food was covered in this citrus pesto sauce. I called the waiter over and told him that there was way to much sauce on the eggs and steak and the eggs were well done. He then choose to ignore us for about 20 minutes. Later got the manager and he was also of little help. he said he took it off the bill but never offered to fix or get us something else. We still had not eaten. I feel a manager and waiter should want to help there customers especially if the Chief and waiter got the order totally wrong. We would not go back to this restaurant again.