Love their food, it really is great. But after consistently waiting almost 2 hours for a deliveries that were quoted for 45 minutes, and then being treated very rudely when calling to check to make sure our order went through, I'm done with this place. It is unfortunate because I love the pizza. If they were more upfront about delivery times (just tell me if it's gonna be a while, or make a courtesy call if you get backed up) and if they weren't so rude on the phone, I would certainly continue doing business with them. There are too many other awesome and more customer friendly pizza places in Middletown to get stressed over these guys anymore. Don't waste your time with Roma, especially if you're hungry!
Love their food, it really is great. But after consistently waiting almost 2 hours for a deliveries that were quoted for 45 minutes, and then being treated very rudely when calling to check to make sure our order went through, I'm done with this place. It is unfortunate because I love the pizza. If they were more upfront about delivery times (just tell me if it's gonna be a while, or make a courtesy call if you get backed up) and if they weren't so rude on the phone, I would certainly continue doing business with them. There are too many other awesome and more customer friendly pizza places in Middletown to get stressed over these guys anymore. Don't waste your time with Roma, especially if you're hungry!