Horrible customer service. Never going to get better because all the reviews on here as mentioning the same person. When I voiced in the branch I wanted to file a former complaint about this employee hanging up on me 4x!! (Inquiring about an undeliverable package) I had no questions answered, no help at all. This woman is horrid. This will not improve here until she is no longer the POST MASTER. Can't even believe someone with such terrible customer service is the manager of all. I was told I couldn't file a complaint because of that. I filed online through the government website instead!
All USA
Horrible customer service. Never going to get better because all the reviews on here as mentioning the same person. When I voiced in the branch I wanted to file a former complaint about this employee hanging up on me 4x!! (Inquiring about an undeliverable package) I had no questions answered, no help at all. This woman is horrid. This will not improve here until she is no longer the POST MASTER. Can't even believe someone with such terrible customer service is the manager of all. I was told I couldn't file a complaint because of that. I filed online through the government website instead!