I've been to these guys for 2 repairs and a handful of oil changes. From day one I felt like they were trustworthy and were treating me fairly and with respect. The repairs they performed were reasonably priced and on time. They don't have a fancy waiting room like the dealership but I'll take the feeling of not being ripped off over that any day.
Terrific, honest repair - the main guy answers his own phone, and that goes to accountability. They look for ways to save you money, and never talk down to you. ACES in my book, after several repairs on our venerable 2001 Dodge Caravan (190,000 & counting!).