We used AA Metro for our move within the same town in December. Total disaster. The Manager, Ernie completely under-estimated the size of the move and showed up with 2 u-haul trucks, for a 4 bedroom house and a full basement. What was supposed to be a 2 day move took twice as long. The men doing the work didn't have enough supplies, so we had to go out and buy them, at our own expense. We tried to call the manager, but he didn't pick up the phone and didn't seem to care. The guys who actually did the move used profanity in front of my young kids, smoked cigarettes and threw the butts on our lawn, threw candy wrappers on our floors as they were packing up-- all for me to clean up. It was pretty gross. To boot, our tablets "went missing" during the move, never to be found again. I would not recommend this company to anyone I actually like.
We used AA Metro for our move within the same town in December. Total disaster. The Manager, Ernie completely under-estimated the size of the move and showed up with 2 u-haul trucks, for a 4 bedroom house and a full basement. What was supposed to be a 2 day move took twice as long. The men doing the work didn't have enough supplies, so we had to go out and buy them, at our own expense. We tried to call the manager, but he didn't pick up the phone and didn't seem to care. The guys who actually did the move used profanity in front of my young kids, smoked cigarettes and threw the butts on our lawn, threw candy wrappers on our floors as they were packing up-- all for me to clean up. It was pretty gross. To boot, our tablets "went missing" during the move, never to be found again. I would not recommend this company to anyone I actually like.