This is the worst company I have ever dealt with. They are rude, unreliable and incompetent and don't return phone calls. They don't show up, they arbitrarily cancel appointments and they never have parts. I was forced to use them b/c I have a home warranty company who employs them. The first time I used them, they told me I had to wait ten days for a new hot water heater when mine was broken. This second time, they said that they had to order parts for a leak and when it took over a week and I called them, they said that I refused service and so they canceled the appointment without even telling me. Of course I didn't refuse service - why would I?? They are disgusting and the woman who answers the phone is the worst! Go to anyone but this company. I am canceling my home warranty b/c I refuse to do business with Malangone Plumbing ever again.
All USA
This is the worst company I have ever dealt with. They are rude, unreliable and incompetent and don't return phone calls. They don't show up, they arbitrarily cancel appointments and they never have parts. I was forced to use them b/c I have a home warranty company who employs them. The first time I used them, they told me I had to wait ten days for a new hot water heater when mine was broken. This second time, they said that they had to order parts for a leak and when it took over a week and I called them, they said that I refused service and so they canceled the appointment without even telling me. Of course I didn't refuse service - why would I?? They are disgusting and the woman who answers the phone is the worst! Go to anyone but this company. I am canceling my home warranty b/c I refuse to do business with Malangone Plumbing ever again.